Payment Policy -- Secure, Transparent and Convenient Payments
At StudioNevada, we are committed to providing a secure and straightforward payment experience for every customer.
Whether you are purchasing an original artwork, a rare book, an antique, or a collectible, we aim to ensure that every transaction is handled safely, efficiently, and with complete transparency.
By placing an order through StudioNevada, you agree to the payment terms outlined in this policy.
Accepted Payment Methods:
We accept a range of secure payment methods, which may include:
Major credit and debit cards
Paypal
Digital wallets
Secure online payment services
Bank transfers (where available) Other payment methods displayed during checkout The payment methods available may vary depending on your country, currency, and the value of your purchase.
Currency -- All prices displayed on StudioNevada are shown in the currency indicated on the website. If your payment is made using a different currency, your bank or payment provider may apply exchange rates and additional conversion fees. These charges are determined by your financial institution and are outside StudioNevada's control.
Payment Security -- Protecting your financial information is a priority. Payments are processed through secure payment providers that use industry-standard encryption and security measures designed to protect customer data during online transactions. StudioNevada does not intentionally store complete payment card information on its servers.
Order Confirmation -- Your order will normally be confirmed after payment has been successfully authorised. Once your payment has been accepted, you will receive an order confirmation by email containing the details of your purchase. If payment cannot be authorised or is declined, your order may not be processed.
Pricing -- We make every effort to ensure that all prices displayed on our website are accurate. In the event of an obvious pricing error, technical issue, or incorrect product listing, StudioNevada reserves the right to cancel or correct the order before dispatch. If payment has already been collected for an order that cannot be fulfilled due to such an error, any applicable refund will be processed using the original payment method.
Taxes -- Prices displayed on the website may or may not include applicable taxes, depending on your location and local legal requirements. Customers are responsible for paying any taxes, customs duties, import charges, VAT, GST, or similar government fees that apply in their country unless otherwise stated during checkout.
Bank Transfer Payments -- Where bank transfer is offered: Payment instructions will be provided after the order is placed. Orders are generally processed after cleared funds have been received. Customers are responsible for any bank charges imposed by their financial institution unless otherwise agreed.
High-Value Purchases -- For certain high-value artworks, antiques, or collectibles, StudioNevada may contact the customer to complete additional verification before dispatching the order. This helps protect both our customers and our business against fraudulent transactions. Where appropriate, we may also offer alternative payment arrangements for significant purchases.
Fraud Prevention --To protect our customers, StudioNevada reserves the right to: 1. Verify payment information.
2. Request reasonable proof of identity or ownership of the payment method where necessary.
3 Delay or cancel orders where fraudulent or unauthorised activity is reasonably suspected.
4. Decline transactions that cannot be satisfactorily verified.
*These measures are intended to safeguard all parties involved.
Failed or Declined Payments -- If your payment is declined:
1. Please check your payment details.
2. Contact your card issuer or payment provider if necessary.
3. Alternatively, you may choose another available payment method.
*Your order will not normally be processed until successful payment has been received.
Refunds -- Approved refunds will generally be issued to the original payment method used for the purchase, unless otherwise required by law. The time required for refunded funds to appear in your account depends on your bank, card issuer, or payment provider and is outside StudioNevada's direct control.
*For information about eligibility, please refer to our Returns & Refund Policy.
Promotional Discounts and Gift Vouchers -- Where promotional codes, gift cards, store credits, or special offers are available: They must be applied before completing checkout. They cannot normally be exchanged for cash unless required by law. Additional terms and conditions may apply to specific promotions.
Payment Disputes -- If you believe you have been charged incorrectly or experience a payment-related issue, please contact StudioNevada as soon as possible. We will investigate the matter promptly and work with you to reach a fair resolution.
Changes to Pricing and Payment Methods -- StudioNevada reserves the right to update product prices, accepted payment methods, promotional offers, and payment procedures at any time without prior notice. Such changes will not affect orders that have already been confirmed and paid for, except where correction of an obvious pricing error is permitted by law.
Contact Us -- If you have any questions about payments, invoices, accepted payment methods, currencies, or billing, please contact our customer support team. We are committed to providing clear information and assistance before, during, and after your purchase. Email: info@studionevada.com
Our Commitment -- Buying art is an investment in creativity. Purchasing a rare book preserves knowledge. Acquiring an antique or collectible protects history. StudioNevada is committed to making every payment transaction as secure, transparent, and reliable as possible, so you can shop with confidence and enjoy the experience of collecting exceptional pieces.
